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Managed IT & cybersecurity · Special district/authority

Information Technology Managed Services

El Dorado Hills Community Services District

Issuer and solicitation

Issuer
El Dorado Hills Community Services District · California community services district
Reference
26-07
Buyer type
Special district/authority
Issued
September 17, 2026 · Addendum 1 dated September 29, posted September 30; first reviewed for this directory October 15.

Scope

Co-managed IT, help desk, Microsoft 365, network/server operations, endpoint management, cybersecurity, backup, governance and basic audiovisual support. Environment includes 80 workstations, 75 mobile devices and three physical servers.

Key dates

Proposal deadline
October 23, 2026 · 5:00 PM; timezone not stated
Questions due
October 9, 2026 per Addendum 1 (closed)
  • Tentative commencement January 1, 2027, corrected by Addendum 1.

Submission and qualification requirements

  • Five years of continuous MSP operations; California Secretary of State good standing; three comparable California local-government references, including one current engagement.
  • Written information-security program and current SOC 2 Type II, ISO 27001 or CIS-aligned security attestation; qualified personnel and regional onsite-response capacity.
  • NIST CSF 2.0 alignment, CIS Controls v8.1 IG1 minimum, 24/7 EDR/MDR monitoring, 12-month event-log retention, quarterly scans and annual third-party penetration testing.
  • Continental-US data hosting; offshore administrative access needs written consent. Disclose adverse history and proposed subcontractors.
  • Technical PDF, core 20-page narrative with exclusions, separate PDF/XLSX cost proposal, required forms and Levine Act disclosure. Confirm submission route with the official package.
  • CGL USD 2m/4m, auto USD 2m, employers liability USD 2m, technology E&O USD 2m and separate cyber liability USD 2m; statutory workers compensation.

Published budget and contract structure

Published budget: Procurement budget not disclosed; District-wide annual budget is not the contract value

  • Three years from execution with two discretionary one-year options; option-year escalation capped at 3% annually.
  • Separately price base services and an option for at least eight onsite hours weekly plus after-hours monthly board-meeting support.
  • Vendor supplies security and backup tools; incumbent products are not mandated.

Sources

Sources checked October 15, 2026.

Official index and complete amended RFP reviewed October 15. Addendum 1 corrects term, commencement, question cutoff, site counts, pricing and insurance. No later addendum listed. Proposal timezone and unequivocal submission route are not stated; confirm before responding.

Check the official notice for updates.